A: Yes, we have a 24 piece minimum for hats & apparel and a 36 piece minimum for patches.
Q: What is your turnaround time?
A: Our turnaround times are based on your projects complexity and how many units you order.
Q: Do you offer rush order services?
A: Yes, we offer rush order services and same day embroidery for an extra fee based on your projects needs.
Q: Do you allow walk ins?
A:No, we do not allow walk ins. All shop visitors must schedule an appointment ahead of time.
Q: Can I get a quote over the phone or through instagram?
A: No. To receive a quote you must fill out the “request a quote” form on our website.
Q: Can I order one thing?
A: Unfortunately, our minimum is 24 pieces and we cannot accommodate to one piece orders.
Q: Can I bring in my own garments?
A: Yes, as long as the garments are new, organized and all the same garment. We have a 36 piece minimum for projects with customer provided garments. We also do not allow customers to bring in used or old garments.
Q: How can I pay?
A: We accept cash, check and credit card payments. If paying with a card you can pay via our paperless invoice through the invoice email. We also accept paypal.
Q: Is there a set up fee?
A: There is a one time set up fee for all embroidery projects and a re-occurring set up fee for patches and patch hats based on your projects complexity.
Q: What do you do?
A: We offer professional custom embroidery services specializing in custom head wear, patches and apparel.
